Home booking conditions

Booking conditions

1. the minimum stay price price is 5 nights whether 1, 2, 3 or 4 nights are booked

2.We will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss, injury, expense or inconvenience whether to person or property which the tenant or any other person may suffer or incur arising out of or in any way connected with the letting or resulting from any other cause whatsoever. We advise you to arrange your own insurance to cover yourselves and your personal belongings whilst staying at the property.

3. If the booking is made within eight weeks of the letting the whole of the rental payment is to be forwarded with your booking form.

4. If the booking is made prior to eight weeks of the letting a rental deposit of 20% of the rental sum is to be forwarded with your booking form. The remaining balance of the rental sum is then due eight weeks prior to the letting.

5. If a cancellation is requested more than eight weeks in advance of the letting the balance of any monies paid, less the rental deposit, will be returned to the tenant. If the cancellation is requested within the eight weeks prior to the letting the owner will retain the 20% rental deposit and also reserves the right to retain the balance of the rental (should it not be possible to re-let the property for this period).

6. The number of people occupying the property must not exceed the number advertised for the property on the website.

7. The tenant agrees to keep the property and all fittings, furniture equipment and other contents in or on the property in a like state of repair and condition as at the commencement of the letting and will make good (or will arrange with us to make good) any damage, breakage, or loss that may occur during the period of letting.

8. Unless otherwise stated, the rental of the property includes, rates, insurance of the property and electricity. The property is equipped with crockery, cutlery, sheets, blankets and adequate cleaning equipment, linen and towels (not to be used as beach towels!).

9. Holiday lettings are by the week (unless by prior arrangement) from 3pm on the date of arrival to 11am on the date of departure. The time lapse is to enable the property to be inspected in between lets to ensure everything is in good order. Long lets can be arranged in advance.

10. Guests requiring a key handover outside business hours (8am-8pm) for whatever reason will be charged an extra 20euro between 8pm-12 midnight and from midnight to 8am 30euro payable on arrival .

11. The tenants agree not to smoke, nor to allow smoking, inside the property at any time. If this is not strictly adhered to it will lead to a deduction from the deposit.

12. Tenants are asked to leave the property clean and tidy and to ensure that they take all belongings with them. On changeover days there is only time for a superficial check and a general clean. We rely upon the goodwill of our guests whose co-operation we greatly appreciate. Should the property be left in a poor condition, requiring more intensive cleaning, then this will be charged at 15euro per hour and deducted from the security deposit.

13. A security deposit will be required at the time of key handover this deposit can be made either in sterling or euros to the amount of 150 which will be returned when the keys are handed back and the property checked, less any deductions in accordance with the conditions listed above.

14. Torrevieja Holidays Lettings or the owner reserve the right to refuse or terminate any booking at their discretion

15. The acceptance of the property from the Torrevieja Holiday Lettings will be deemed an acceptance of these terms and conditions.

Call us at

(+34) 619 836 790 / (+34) 653 086 746

Send to a friend


Send properties